Scope of this policy
This policy applies to the public BAC Health Services website, including the contact and newsletter forms. It does not replace the Notice of Privacy Practices that applies to protected health information created or maintained while providing care.
Do not use the public contact form to send symptoms, diagnoses, medications, treatment information, or other sensitive health details. Call 911 for immediate danger or call or text 988 for the Suicide & Crisis Lifeline.
Information we collect
We may collect information you choose to provide, such as your name, email address, optional telephone number, general service interest, non-clinical message, and newsletter subscription request. We may also receive limited technical information needed to operate and secure the website, such as an IP address, browser type, referring page, request time, and server security logs.
We do not sell personal data submitted through this website. Essential cookies or similar storage may support sign-in, security, and site preferences. Browser settings let you manage cookies; blocking essential cookies may prevent sign-in or other features from working. If our practices change, we will update this policy before applying the change where notice or consent is required.
How we use information
We use information to answer general inquiries, coordinate scheduling, respond to insurance or service questions, process newsletter requests, maintain website security, prevent abuse, meet legal obligations, and improve the public website.
How information may be shared
We may share information with service providers that support website hosting, email delivery, security, or business operations under appropriate contractual restrictions. We may also disclose information when required by law, to protect rights or safety, or in connection with a business reorganization. We do not sell sensitive data.
Retention and security
We retain website inquiries only as long as reasonably necessary for the purpose collected, legal obligations, dispute resolution, and security. We use reasonable administrative, technical, and physical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Maryland privacy rights
Maryland's Online Data Privacy Act may provide residents rights to confirm processing, access, correct, delete, or obtain a copy of certain personal data, and to opt out of certain targeted advertising, sale, or profiling. These rights and statutory exceptions apply where the law covers the organization and processing activity.
To make a privacy request, contact info@bachealthservices.com or (240) 713-8080. Describe the right you wish to exercise and provide enough information for us to reasonably verify the request. We will not discriminate against you for making a valid request. If we deny an applicable request, you may appeal by replying with the subject “Privacy Appeal.”
Children and external links
This website is intended for adults seeking information about BAC Health Services and is not directed to children under 13. The site may link to third-party resources whose privacy practices are governed by their own policies.
Policy updates and contact
We may update this policy to reflect legal, operational, or website changes. The date above identifies the latest revision. Questions or requests may be sent to info@bachealthservices.com or (240) 713-8080, or mailed to BAC Health Services LLC, 14300 Cherry Lane Court, Suite 108, Laurel, MD 20707.
